Case Study

Systems Thinking in Healthcare Interoperability

Friday, November 13th
15:00 – 15:30
Case Studies

Although medical science and technology have advanced rapidly, healthcare delivery systems have floundered in the U.S. and many other countries. We have been able to use credit cards across continents and exchange information of all sorts around the world for a long time, but we can’t easily exchange computable health records between two healthcare providers or even two systems within the same hospital. Interoperability, the holy grail of the healthcare delivery industry, is indeed complicated and also complex.

Over the last two decades, tremendous efforts have been made in implementing electronic health records, harmonizing health IT standards and integrating health systems to enable interoperability. However, solutions to the holy grail remain elusive. This became more evident during the COVID-19 pandemic when most countries’ healthcare systems were not capable of producing relevant, meaningful and timely data to inform decision makers and the public.

What is hindering us from achieving interoperability in healthcare? Please join Joanne in this session as she takes a fresh look at the problem and explores how systems thinking and platform business models may help dissolve the problem.